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Documentation
Learn how to set up and use Re-presence effectively.
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Frequently Asked Questions
How do I connect my Zoom account?
After signing in, go to Settings and click "Connect Zoom". You'll be redirected to Zoom to authorize access. Once connected, you can view your meetings on the Sessions page.
Why don't I see my meeting transcripts?
Make sure cloud recording and audio transcription are enabled in your Zoom settings. Transcripts are generated after the recording is processed, which can take a few minutes after your meeting ends.
Is my session content stored?
No. Re-presence is built with privacy at its core. Your transcripts are processed in real-time and delivered to your email immediately. We don't store your session content on our servers.
How do I disconnect my Zoom account?
Go to Settings and click "Disconnect" next to your Zoom connection. This will remove our access to your Zoom account.
What is Automatic Presents?
Automatic Presents lets Re-presence create Presents for your new sessions without any manual steps. Enable it in Settings — you'll need your Zoom account connected and a default template selected. You can also turn on failure notifications to get emailed if something goes wrong.
Can I customize the format of my Presents?
Yes! Go to Templates to create custom templates with your own instructions. You can define how your Presents should be structured based on your methodology.
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